We are sorry to hear you would like a refund for your order, but we are more than happy to help! We have a 24 hour cancellation policy. Within the 24 hour time frame, please reach out to our concierge team at 844-223-5527 or send us a message here. We would be happy to get this squared away for you!
If your order processed and you are outside of the 24 hour window, there is a $25 non refundable fee to have the order returned to our fulfillment center. If you would like to proceed with your order cancellation request, please reach out to our concierge team at 844-223-5527 or send us a message here.
If you would like to know more about our terms and conditions, you can take a look here!