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What is my account status?Updated 6 months ago

Did you cancel your subscription with us and now regret it? Maybe you want to double check that your account is indeed canceled? No worries, you are able to reactivate or ensure your subscription has been canceled in a few easy steps!

First, you'll need to create a new account on our new platform. Create an account with your original email address you used to initially create your account. You will now see the similar account screen to when you had your full, active account. To reactivate (or alternatively double-check that your account is canceled), go to Account and then Manage Subscription. You can now view your account status (it should read “canceled” if it is fully canceled). To reactivate the service and select your next shipment date, scroll down and click Reactivate Subscription. From there, you can choose to process your next subscription order right away, or pause your subscription for 1-4 months. Cheers!

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