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My Account Settings

Why do I need to create a new account?

We migrated to a new platform! If you joined as a member before February 2023, we sent you an activation email to access our new site. Our new and improved site gives us more capabilities than ever before. Unfortunately, we weren’t able to take your

Why can't I reset my password?

When we migrated to our new platform, we weren’t able to take existing accounts with us. While your membership still exists, your login credentials do not. If you joined as a member before February 2023, we sent you an activation email to access our

When I create a new account, will I still be able to access my order history?

Yes! We migrated to a new platform, but as long as you use your original Bright Cellars email to create a new account, you’ll still be able to access all your member data including order history, rewards points, etc.

Delivery Options

Having delivery issues? Need more information on how delivery works? We’re here to help!. All Bright Cellars wine orders require an adult signature upon delivery. FedEx/UPS will not accept a signature or note left on your door, so someone 21+ will ne

How can I unsubscribe from your offers list?

If you are uninterested in our special deals or additional case offerings, here are a few ways to unsubscribe and ensure you are only receiving emails that relate directly to your account or subscription orders. 1. On each email offer you receive, th

How do I change my contact information?

We want to ensure our communication with you is as convenient as possible. If you need to update your email or phone number, our concierge team can assist you! Call 844-223-5527 or email us here and be ready with your new phone number and/or email ad

How do I change my payment information?

You can update your payment method in a few easy steps to make sure you receive exciting new Bright Cellars wines as soon as possible!. To adjust the credit card on file in your account, log in to your account. From there, click Manage Subscription,

Can I get reminder emails before a new order?

We send an automatic reminder email 5 days before your next subscription order. Make sure you add us as a contact in your email settings to make sure our notifications don't end up in spam!. If you're ready for a new order when you receive this email