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Delivery Options

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What if I miss a delivery attempt?

No worries! FedEx and UPS will both make three delivery attempts. If being home for deliveries is difficult due to scheduling or other reasons, having your package held at a pick up location is a great option! You can request to have your package del

What do I do if my package is scheduled to be delivered when I'm not at home?

If your package is scheduled to be delivered when you're not available, you are able to schedule a free vacation hold for your orders! Unfortunately, our concierge team is not able to set up vacation holds for members, so you will need to set up a fr